Customer Excellence in Legal Services is the New Black

Customer Excellence in Legal Services is the New Black

‘Customer excellence’ is having its day in the sun. A phrase that contemplates the provision of excellent services to a loyal customer base might seem more at home in hospitality than in the legal industry. That is, until you consider the 2017 report by LexisNexis...
Lawyers Finally Look to the Clouds

Lawyers Finally Look to the Clouds

Software as a service (SaaS) solutions were initially met with skepticism by the legal industry. Storing and sharing confidential and privileged information online rang risky alarm bells. But in the information age, the legal industry limped towards the use of...